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THE BEST IN EVERYDAY BEAUTY

Privacy and Security


www.calaproduct.com is the website of CALA Products, has adopted this Privacy Statement in order to inform you of its policies with respect to information collected from this website. Your use of this website constitutes your acceptance of this Privacy Statement and your consent to the practices it describes.


+ Personally Identifiable Information

Personally Identifiable Information is any information that concerns you individually and would permit someone to contact you.

For example: your name, address, telephone/fax number, email address or any information you submitted to www.calaproduct.com that identifies you individually. For each visitor to our Web page, our Web server does not automatically recognize information regarding the domain or e-mail address.

www.calaproduct.com will not collect any personally identifiable information about you unless you provide it.

You can visit and browse www.calaproduct.com without revealing personally identifiable information about yourself. You may also choose to disclose personally identifiable information about yourself, which may be maintained as described below.

www.calaproduct.com may collect personally identifiable information about you from its website by methods such as the following:

Registration Forms and Newsletter - If you are offered the opportunity to enter a promotion or to become a registered user of www.calaproduct.com, you may apply by filling out the registration form on the site. This form requires certain personally identifiable information that may include, without limitation, your name, email address, postal address, telephone number, and/or product usage.

Transactions and Activity - If you become a registered user or if you conduct transactions through www.calaproduct.com, the site collects information about the transactions you engage in while on the website and your other activity on the site. This information may include, without limitation, areas of the website that you visit, transaction type, content that you view, download or submit, transaction amount, payment, shipping and billing information as well as the nature, quantity and price of the goods or services you exchange and the individuals or entities with whom you communicate or transact business.

Email and Other Voluntary Communications - You may also choose to communicate with www.calaproduct.com through email, via our website, by telephone, in writing, or through other means. We collect the information in these communications, and such information may be personally identifiable.

If you do not want to receive e-mail from us in the future, please let us know by sending us e-mail at customerservice@calaproduct.com.

+ What personal information we collect?

When you visit the site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the site, and information about how you interact with the site. We refer to this automatically-collected information as “Device Information”.

We collect Device Information using the following technologies:

  • Cookies: are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
  • Log Files: track actions occurring on the site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
  • Web Beacons, Tags and Pixels: are electronic files used to record information about how you browse the site.

Additionally when you make a purchase or attempt to make a purchase through the site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.

We refer to this information as “Order Information”.

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

 

Please mail your returned products to:

CALA Products
Attn: Returns/Exchanges Dept.
3121 South Main Street
Los Angeles, CA 90007

 

+ How do we use your personal information? 

We use the Order Information that we collect generally to fulfill any orders placed through the site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).

Additionally, Order Information is used to:

  • Communicate with you
  • Screen our orders for potential risk or fraud
  • When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our site (for example, by generating analytics about how our customers browse and interact with the site, and to assess the success of our marketing and advertising campaigns).

+ How to get in touch with us?

For more information about our privacy practices, or if you have any questions, comments or concerns, please contact us by e mail at customerservice@gmail.com, or by mail using the details provided below:

CALA Products
3121 South Main Street
Los Angeles, CA 90007